[#XCF-2529] HA : CDR page gives an Internal Exception when sipxcallresolver agent is not Running in the Distributed machine.

sipXconfig

HA : CDR page gives an Internal Exception when sipxcallresolver agent is not Running in the Distributed machine.

Created: 2008-05-07 04:54 Updated: 2008-08-25 23:55

Component/s:

CDRs

Affects Version/s:

3.10.2, 3.11.2

Fix Version/s:

4.0

Original Estimate:	Unknown	Remaining Estimate:	Unknown	Time Spent:	Unknown
File Attachments:	1. cdr_exception-earth.qantom.int.tar.gz (917 kb) 2. cdr_exception-moon.qantom.int.tar.gz (553 kb) 3. cdr_exception.txt (21 kb) 4. Response in local systems.bmp (1.60 Mb)
Environment:	« Hide sipxproxy 3.10.2-012521 2008-05-02T23:02:58 oem-centos5 sipxproxy 3.11.2-012494 2008-05-01T03:28:40 oem-centos5 Show » sipxproxy 3.10.2-012521 2008-05-02T23:02:58 oem-centos5 sipxproxy 3.11.2-012494 2008-05-01T03:28:40 oem-centos5

Description

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Preconditions :
1.All the required services in the master's and Distributed machine are Running.

Steps to Reproduce :
1.Stop the sipxcallresolveragent service in the Distributed machine.
2.Go to Diagonostics --> CDR

Result :
An internal Exception occurs.

Observation:
Can be related to ~~XECS-1399~~

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Damian Krzeminski - 2008-05-07 08:23

Is it only HA? What if you stop the local callresolver only?

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Anushree Ganguly - 2008-05-08 01:07

Yes ,This is a HA specific problem.In local systems , the CDR page displays an error message "Unable to Display active calls.Callresolver is not available." when the callresolver is stopped .CDR displays only the historic page.Active link is absent. I am Attaching the screenshot "Response in local systems" that describes this behavior.
Verified in the following builds :
sipxproxy 3.11.2-012452 2008-04-26T19:20:48 oem-centos5

and

sipxproxy 3.10.2-012521 2008-05-02T23:02:58 oem-centos5

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Shruthi Sarpamale - 2008-06-25 03:50

This issue continues to exist in ecs-3.10.1-008652-012944-i386 iso.