[#XCF-2716] Enable Polycom 3.1 firmware in sipXconfig, with new feature to config

sipXconfig

Enable Polycom 3.1 firmware in sipXconfig, with new feature to config

Created: 2008-07-23 10:46 Updated: 2008-11-08 07:10

Component/s:

polycom

Affects Version/s:

3.11.4

Fix Version/s:

3.10.3, 3.11.6

Original Estimate:

Unknown

Remaining Estimate:

Unknown

Time Spent:

Unknown

File Attachments:

polycom-moh.patch (0.6 kb)

Environment:

future release

Issue Links:

Duplicate

This issue also reported as:
	~~XCF-2700~~ Support Polycom firmware 3.1 (support...

Related

This issue related to:
	~~XCF-2840~~ Polycom Enhancements to support 3.1 f...
	~~XCF-2763~~ Umbrella for a set of Polycom features

Description

« Hide

This improvement requests that Polycom SoundPopint IP 3.1 firmware be enabled in sipXconfig.

This will include the following new config file entries:

1. The 3.1 firmware now supports a <MAC>-sipx-sip.cfg file entry of call.directedCallPickupString="*78", which will allow you to pick-up a ringing call from the attendant with one push of the line-key. Can the above parameter be added to the Polycom SoundPoint IP plug n play? (Dynamically picking up the current "Directed call pickup code" value from configuration, of course.)

2. Music on Hold is supported in the 3.1, so the MOH URI can now be automatically programmed. This can be set on a per-line basis with reg.x.musicOnHold.uri in <MAC>-sipx-phone.cfg, or globally with voIpProt.SIP.musicOnHold.uri in <MAC>-sipx-sip.cfg.

The above programming details are covered in the Draft AdministratorsGuide_SIP3.1_1725-11530-310_RevA_d3.pdf doc that came with the 3.1 firmware. It can be provided upon request. Dale has "Development Signature" phones and pre-release firmware that could possibly be used for testing.

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Comments

Work Log

Change History

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Paul Mossman - 2008-07-29 15:20

It looks like the directed call pickup feature must be explicitly enabled in the <MAC>-sipx-sip.cfg file: feature.12.name="directed-call-pickup" feature.12.enabled="0". (It is currently disabled our template...)

[ Permlink | « Hide ]

Chris St Denis - 2008-09-19 18:50

Simple patch file to add music on hold support to the config file template for Polycom phones with 3.1.0 firmware in sipx 3.8. Should work in sipx 3.10 as well. Phones must be set to 2.0 firmware in sipXconfig.

Domain is hard-coded in as "domain.com" so will need to be changed to your sip domain before applying.

[ Permlink | « Hide ]

Martin Steinmann - 2008-09-19 19:07

See ~~XCF-2840~~ - the plan is to backport all the polycom 3.1 support into 3.10.3 maintenance release

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chitralekha.S.H - 2008-11-08 07:10

Verified this issue in the following buid:

sipxproxy 3.10.3-013936 2008-11-07T04:42:19 oem-3.10-centos5
sipxconfig 3.10.3-013936 2008-11-07T04:51:58 oem-3.10-centos5

This issue is resolved.

Steps:
-----------

Preconditions:
--------------------
1.Register any Polycom phone(3.1 firmware.) eg 1234567890qw

Steps to verify:
--------------------------

CallPickUp:
=============
1.Send the profile to the Polycom phone 1234567890qw
2.Check in the console(Putty) with the command " /var/sipxdata/configserver/phone/profile/tftproot/less <mac id>-sipx-sip.cfg

Result:
        call.directedCallPickupString="*78" is seen and
        feature.12.name="directed-call-pickup" feature.12.enabled="0" since Directed call pickup is Disabled by default.
         In the ConfigUI under Device---->(mac id) of the phone------>Features tab, "Directed call pickup" field is Disabled by default.This can be changed as per user usability.

MOH
=======
Navigate to the Device---> line assigned to the polycom phone---->Registration tab.
Parameter "musicOnHold.uri " is an edit box added newly to the ConfigUI for individual line.

In the console(Putty) go to /var/sipxdata/configserver/phone/profile/tftproot/less <mac id>-sipx-phone.cfg, blank value for reg.1.musicOnHold.uri=" " can be seen.
Or globally in /var/sipxdata/configserver/phone/profile/tftproot/less <mac id>-sipx-sip.cfg, voIpProt.SIP.musicOnHold.uri="~~mh~@sun.qantom.int" can be seen.

The Issue is resolved.Hence closing the Issue.

Thanks,
Chitralekha.