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All Projects : sipXconfig : ACD (Component)



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Open Issues

19 unresolved issue(s).

Versions

(with open issues due to be fixed per version for this component)
   New Feature XCF-1705 UNRESOLVED ACD Reports: Add the capability for sipXconfig to display ACD reports from remote ACD servers Critical Open
   Bug XCF-2531 UNRESOLVED ACD: Overflow configuration mechanism for queues does not work Critical Open
   Bug XCF-2455 UNRESOLVED AssetSelector problems after Tapestry upgrade to 1.4.1 Major Open
   Improvement XCF-2456 UNRESOLVED allow specified users to view ACD Reports without having superadmin privs Major Open
   Improvement XCF-2448 UNRESOLVED configuring of ACD agents should allow external SIP URIs Major Open
   Improvement XCF-2374 UNRESOLVED users who aren't defined as ACD agents should not have a GUI for signing in to the ACD Presence server Major Open
   Bug XCF-2395 UNRESOLVED "Always Available" agents do not appear in "ACD Presence' list as being signed in Major New
   Bug XCF-3078 UNRESOLVED ACD: ACD Server Configuration failed and agents are not ringing Major New
   Bug XCF-2538 UNRESOLVED Activating the ACD server displays the message "ACD server configuration failed" on the job status page Minor Open
   Bug XCF-2130 UNRESOLVED Changing mapping of extension to queue in ACD does not take effect without a restart Minor Open
   Bug XCF-2048 UNRESOLVED Sipxconfig allows creation of a Hunt Group using the same extension as an ACD Line already configured and active. Minor Open
   Improvement XCF-1798 UNRESOLVED WebUI for ACD overflow destination needs to be cleaned up Minor Open
   Bug XCF-2467 UNRESOLVED existing ACD overflow queues not represented in GUI after upgrade to 3.10 Minor Open
   Bug XCF-2733 UNRESOLVED ACD Historic Reports: Inconsistent numbers on Agent Activity Summary report Minor New
   Bug XCF-2549 UNRESOLVED "invalid date" instead of "invalid time" displayed in case of validation error Trivial Open
   Bug XCF-1912 UNRESOLVED ACD Presence: Clicking on Refresh button doesnot uncheck the checkboxes selected Trivial Open
   Bug XCF-2020 UNRESOLVED Accepts duplicate ACD server names. Trivial Open
   Bug XCF-2017 UNRESOLVED Deleting a line doesnot give warning message on ACD server. Trivial Open
   Bug XCF-2038 UNRESOLVED Unable to edit the Group Supervisor under config UI. Trivial New
Unreleased 4.0 6
Unreleased 4.2 1
  Unscheduled 12

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Component Summary

Open Open 15
   33%
Resolved Resolved 5
   11%
Closed Closed 21
   47%
New New 4
   9%

Open Issues

By Priority
Critical Critical 2
   11%
Major Major 6
   32%
Minor Minor 6
   32%
Trivial Trivial 5
   26%

By Assignee
Unassigned 19
   100%