[#XX-6056] No MWI indication and email notification upon Depositing the voicemail - SIPfoundry Issue Tracker

sipXecs

No MWI indication and email notification upon Depositing the voicemail

Created: 2009-07-03 06:13 Updated: 2009-07-06 01:21 Resolved: 2009-07-03 11:57

Component/s:

Voicemail

Affects Version/s:

4.1

Fix Version/s:

None

Time Tracking:

Not Specified

File Attachments:	1. emai_mwi.tar.gz (1.54 MB) 2009-07-03 06:13 - Naveena Krishna P 2. email.xml (73 kB) 2009-07-03 06:13 - Naveena Krishna P
Environment:	« Hide sipxportlib 4.1.0-015878 2009-07-01T19:33:07 oem-centos5 sipxtacklib 4.1.0-015878 2009-07-01T19:36:57 oem-centos5 Show » sipxportlib 4.1.0-015878 2009-07-01T19:33:07 oem-centos5 sipxtacklib 4.1.0-015878 2009-07-01T19:36:57 oem-centos5

Team:

Unspecified

Description

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According to issue ~~XX-6053~~ one would not be able to listen to voicemail prompt till internal voicemail server is selected in voicemail dial plan , Hence while writing this issue voice mail dial plan is kept at internal voicemail server.

Precondition :

1. Register two users 143 and 144
2. Set email address and additonal email address to user 144 (e.g. pingers@qantom.com)
3. Change voicemail type to internal voicemail server in Dial plan -> Voicemail
4. Dial 144 from 143 and do not answer the call.
5. Deposit the voicemail to 144

Expected Result : MWI notification should glow and also email notification should be sent to the specified address.

Actual result : No MWI notification comes on the TUI and also no email notification is sent to specified email address.

CALL ID : cee724db-3e17d42b@176.25.2.145

Attached files : 1. emai_mwi.tar.gz
2. email.xml (merged log)

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Ananda Teertha added a comment - 2009-07-03 08:42

This issue is reproducible with Polycom Nortel 12xx and counterpath phones.

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Andy Spitzer added a comment - 2009-07-03 11:57

sipXivr: create inbox, saved, and deleted dirs in mailbox if needed

There was an assumption that these directories existed if the top level
mailbox existed. It seems they didn't always!

--Woof!

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Naveena Krishna P added a comment - 2009-07-06 01:21

Installed latest build Scs - 4.1.0-015898 and retested the issue , this issue is not reproducible in this build (MWI indication is seen on the TUI and email notification is sent to the specified address upon depositing the voicemail) . Hence closing the issue .

-Naveen