Issue Details (XML | Word | Printable)

Key: XX-7592
Type: Bug Bug
Status: Closed Closed
Resolution: Fixed
Priority: Major Major
Assignee: Unassigned
Reporter: soumyarao.KM
Votes: 0
Watchers: 0
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sipXecs

Call Pilot Telset UI: Invalid "urgent message" prompt played for every new message deposited (when there is an urgent (read) message in the inbox )

Created: 2010-02-04 06:48   Updated: 2010-02-09 06:28   Resolved: 2010-02-05 14:04
Component/s: Voicemail
Affects Version/s: 4.1.6
Fix Version/s: 4.2

Time Tracking:
Not Specified

File Attachments: 1. GZip Archive Invalid_Prompt_Urgent.tar.gz (871 kB) 2010-02-04 06:48 - soumyarao.KM

Environment:
sipxproxy 4.1.6-017878 2010-02-03T02:07:15 oem-centos5
sipxconfig 4.1.6-017878 2010-02-03T01:54:00 oem-centos5

Team: Operation


 Description  « Hide

Precondition:
1. Register 2 SCS user as 800,810.
2. Enable Call pilot voicemail TUI for user 800,810.
3.User 810 should have one heard urgent message in inbox.

Steps to reproduce:
1. From user 800 dial 810 and reject the call from 810
---------->Prompt plays "Extension 810 is not available at the moment, at the tone record your message, to end your recording press number sign,to reach an operator press zero".
2. Record the message and press number sign.
-----------> Prompt plays " To review the message press 2, to deposit press 79 or hang up, to delete it press 76.
3. Press 79 to deposit the message
----------> Prompt plays " Message left ,to log in to your mail box press 81 to call the attendant press zero".
4.Log in to the mailbox of 810 by dialing 101
----------->Prompt plays " Mailbox"
5. Enter the extension as 810
------------> Prompt plays "Password"
6. Enter the password

Expected Response:
Prompt should play " You have one new message,message two new, to play the message press 2, to go the next message 6".

Actual Response:
Prompt plays " You have one new message,*it is urgent*,message two new, to play the message press 2, to go the next message 6".
Call ID: efb0222-e0ef29ab-5a5f0e2c@176.25.2.181

Attachment:
1. Invalid_Prompt_Urgent.tar.gz


Peter Fowler added a comment - 2010-02-05 14:04
Fixed in revision 17906

soumyarao.KM added a comment - 2010-02-08 04:35
Issue verification is blocked by issue XX-7607.

Thanks,
Soumya

soumyarao.KM added a comment - 2010-02-09 06:27
Followed the workaround of XX-7607.Verified the fix in 4.1.6-017926 build.Correct prompt played for every new message deposited (when there is an urgent (read) message in the inbox )as "" You have one new message,message two new, to play the message press 2, to go the next message 6".

Hence closing this issue.

Thanks,
Soumya