sipXecs

Call Pilot Telset UI: Invalid "urgent message" prompt played for every new message deposited (when there is an urgent (read) message in the inbox )

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Fixed
  • Affects Version/s: 4.1.6
  • Fix Version/s: 4.2
  • Component/s: Voicemail
  • Team:
    Operation
  • Rank:
    1812   
  • Labels:
  • Description:
    Hide

    Precondition:
    1. Register 2 SCS user as 800,810.
    2. Enable Call pilot voicemail TUI for user 800,810.
    3.User 810 should have one heard urgent message in inbox.

    Steps to reproduce:
    1. From user 800 dial 810 and reject the call from 810
    ---------->Prompt plays "Extension 810 is not available at the moment, at the tone record your message, to end your recording press number sign,to reach an operator press zero".
    2. Record the message and press number sign.
    -----------> Prompt plays " To review the message press 2, to deposit press 79 or hang up, to delete it press 76.
    3. Press 79 to deposit the message
    ----------> Prompt plays " Message left ,to log in to your mail box press 81 to call the attendant press zero".
    4.Log in to the mailbox of 810 by dialing 101
    ----------->Prompt plays " Mailbox"
    5. Enter the extension as 810
    ------------> Prompt plays "Password"
    6. Enter the password

    Expected Response:
    Prompt should play " You have one new message,message two new, to play the message press 2, to go the next message 6".

    Actual Response:
    Prompt plays " You have one new message,*it is urgent*,message two new, to play the message press 2, to go the next message 6".
    Call ID: efb0222-e0ef29ab-5a5f0e2c@176.25.2.181

    Attachment:
    1. Invalid_Prompt_Urgent.tar.gz
    Show
    Precondition: 1. Register 2 SCS user as 800,810. 2. Enable Call pilot voicemail TUI for user 800,810. 3.User 810 should have one heard urgent message in inbox. Steps to reproduce: 1. From user 800 dial 810 and reject the call from 810 ---------->Prompt plays "Extension 810 is not available at the moment, at the tone record your message, to end your recording press number sign,to reach an operator press zero". 2. Record the message and press number sign. -----------> Prompt plays " To review the message press 2, to deposit press 79 or hang up, to delete it press 76. 3. Press 79 to deposit the message ----------> Prompt plays " Message left ,to log in to your mail box press 81 to call the attendant press zero". 4.Log in to the mailbox of 810 by dialing 101 ----------->Prompt plays " Mailbox" 5. Enter the extension as 810 ------------> Prompt plays "Password" 6. Enter the password Expected Response: Prompt should play " You have one new message,message two new, to play the message press 2, to go the next message 6". Actual Response: Prompt plays " You have one new message,*it is urgent*,message two new, to play the message press 2, to go the next message 6". Call ID: efb0222-e0ef29ab-5a5f0e2c@176.25.2.181 Attachment: 1. Invalid_Prompt_Urgent.tar.gz
  • Environment:
    sipxproxy 4.1.6-017878 2010-02-03T02:07:15 oem-centos5
    sipxconfig 4.1.6-017878 2010-02-03T01:54:00 oem-centos5
  1. Invalid_Prompt_Urgent.tar.gz
    (871 kB)
    soumyarao.KM
    2010-02-04 06:48

Activity

Hide
Peter Fowler added a comment - 2010-02-05 14:04
Fixed in revision 17906
Show
Peter Fowler added a comment - 2010-02-05 14:04 Fixed in revision 17906
Hide
soumyarao.KM added a comment - 2010-02-08 04:35
Issue verification is blocked by issue XX-7607.

Thanks,
Soumya
Show
soumyarao.KM added a comment - 2010-02-08 04:35 Issue verification is blocked by issue XX-7607. Thanks, Soumya
Hide
soumyarao.KM added a comment - 2010-02-09 06:27
Followed the workaround of XX-7607.Verified the fix in 4.1.6-017926 build.Correct prompt played for every new message deposited (when there is an urgent (read) message in the inbox )as "" You have one new message,message two new, to play the message press 2, to go the next message 6".

Hence closing this issue.

Thanks,
Soumya
Show
soumyarao.KM added a comment - 2010-02-09 06:27 Followed the workaround of XX-7607.Verified the fix in 4.1.6-017926 build.Correct prompt played for every new message deposited (when there is an urgent (read) message in the inbox )as "" You have one new message,message two new, to play the message press 2, to go the next message 6". Hence closing this issue. Thanks, Soumya

People

  • Assignee:
    Unassigned
    Reporter:
    soumyarao.KM
  • Votes:
    0
    Watchers:
    0

Dates

  • Created:
    2010-02-04 06:48
    Updated:
    2010-02-09 06:28
    Resolved:
    2010-02-05 14:04