sipXecs

Call Pilot Telset UI: Invalid prompt heard after deleting and playing that message again.

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Fixed
  • Affects Version/s: 4.1.6
  • Fix Version/s: None
  • Component/s: Voicemail
  • Team:
    Operation
  • Rank:
    5152   
  • Labels:
  • Description:
    Hide

    Precondition:
    1. Register SCS users as 810.
    2. Enable Call pilot voicemail TUI for user 810 .
    3. 810 should have one heard voice mail in its in box.

    Steps to reproduce:
    1. Dial 101 from 810 and logged into its own mailbox.
    Prompt plays ---------> "You have no new messages, message one , to play the message press 2, to go the next message 6.
    3.Enter 2 to play the message
     Plays the first message then --------> " End of message, to hear the message again press 2 , to delete it press 76, to go the next message press 6.
    4.Enter 76 to delete the message.
    Prompt plays ---------->"Message one deleted ,End of mailbox." "To start over at the first message press 6 to compose a message press 75."
    5.Enter 6 to start over to first message.
    Prompt plays as "Message one deleted ,to play the message press 2, to go the next message 6."
    6.Enter 2 to play the message.

    Expected Response:
    Prompt should play the first message then "End of message, to hear the message again press 2 , to go the next message press 6".--------Do not interact
    Prompt should play " You have finished playing an incoming voice message, command you can use are Play 2 ,Call sender 9.Reply 71, Reply all 74, Forward 73 , to go the next message press 6 , to go to the previous message press 4, for other message command press 7 * , for mailbox command press 8*.


    Actual Response
    Plays the first message again followed by the prompt "End of message, to hear the message again press 2 , *to delete it press 76* to go the next message press 6."
    ----------->Do not interact it.

    Plays the prompt " You have finished playing an incoming voice message, command you can use are Play 2 ,Call sender 9.Reply 71, Reply all 74, Forward 73 , Delete 76, to go the next message press 6 , to go to the previous message press 4, for other message command press 7 * , for mailbox command press 8*.

    Call ID:32480b1d-24f413b0-3b7132b3@176.25.2.181

    Attachment:
    1.Invalid_Prompt_Delete.tar.gz
    Show
    Precondition: 1. Register SCS users as 810. 2. Enable Call pilot voicemail TUI for user 810 . 3. 810 should have one heard voice mail in its in box. Steps to reproduce: 1. Dial 101 from 810 and logged into its own mailbox. Prompt plays ---------> "You have no new messages, message one , to play the message press 2, to go the next message 6. 3.Enter 2 to play the message  Plays the first message then --------> " End of message, to hear the message again press 2 , to delete it press 76, to go the next message press 6. 4.Enter 76 to delete the message. Prompt plays ---------->"Message one deleted ,End of mailbox." "To start over at the first message press 6 to compose a message press 75." 5.Enter 6 to start over to first message. Prompt plays as "Message one deleted ,to play the message press 2, to go the next message 6." 6.Enter 2 to play the message. Expected Response: Prompt should play the first message then "End of message, to hear the message again press 2 , to go the next message press 6".--------Do not interact Prompt should play " You have finished playing an incoming voice message, command you can use are Play 2 ,Call sender 9.Reply 71, Reply all 74, Forward 73 , to go the next message press 6 , to go to the previous message press 4, for other message command press 7 * , for mailbox command press 8*. Actual Response Plays the first message again followed by the prompt "End of message, to hear the message again press 2 , *to delete it press 76* to go the next message press 6." ----------->Do not interact it. Plays the prompt " You have finished playing an incoming voice message, command you can use are Play 2 ,Call sender 9.Reply 71, Reply all 74, Forward 73 , Delete 76, to go the next message press 6 , to go to the previous message press 4, for other message command press 7 * , for mailbox command press 8*. Call ID:32480b1d-24f413b0-3b7132b3@176.25.2.181 Attachment: 1.Invalid_Prompt_Delete.tar.gz
  • Environment:
    sipxconfig 4.1.6-017914 2010-02-06T14:08:38 oem-centos5
    sipxproxy 4.1.6-017914 2010-02-06T14:22:42 oem-centos5
  1. Invalid_Prompt_Delete.tar.gz
    (1007 kB)
    soumyarao.KM
    2010-02-08 08:37

Activity

Hide
Peter Fowler added a comment - 2010-02-08 08:49
Have corrected the prompts to match exactly what CS1K CallPilot does.
In particular the phase "to delete the message, press 7-6" is no longer
mentioned.
Show
Peter Fowler added a comment - 2010-02-08 08:49 Have corrected the prompts to match exactly what CS1K CallPilot does. In particular the phase "to delete the message, press 7-6" is no longer mentioned.
Hide
Peter Fowler added a comment - 2010-02-08 08:50
fixed in revision 17918
Show
Peter Fowler added a comment - 2010-02-08 08:50 fixed in revision 17918
Hide
soumyarao.KM added a comment - 2010-02-09 08:16
Verified the fix in 4.1.6-017926 build.Correct prompt played after playing back the deleted message

Hence closing this issue.

Thanks,
Soumya
Show
soumyarao.KM added a comment - 2010-02-09 08:16 Verified the fix in 4.1.6-017926 build.Correct prompt played after playing back the deleted message Hence closing this issue. Thanks, Soumya

People

  • Assignee:
    Unassigned
    Reporter:
    soumyarao.KM
  • Votes:
    0
    Watchers:
    0

Dates

  • Created:
    2010-02-08 08:37
    Updated:
    2010-02-09 08:17
    Resolved:
    2010-02-08 08:49