sipXecs

Localization :Square boxes displayed as language upon installing "LocalizationPackage_ja" and "LocalizationPackage_zh" packages

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Configuration Error
  • Affects Version/s: 4.1.7
  • Fix Version/s: 4.1.7, 4.2
  • Component/s: LanguagePack
  • Team:
    Management
  • Rank:
    1514   
  • Labels:
  • Description:
    Hide
    Type : New
    This issue is related to new language packages.

    Steps :
    1.Login to the config UI as superadmin.
    2.Install language package "LocalizationPackage_ja" (new) by navigating System>> Localization page.
    3.Restart the services from the console.

    Again login to the config UI and navigate to System>> Localization page, and refer the 'Language' drop down box for installed language

    Observation : The installed language shows as square boxes as shown in the attached screen shot 'square_box_language_option.png'

    4.Navigate to tools->Internet options-->add the new Japanese[ja-JP] language and make it a top priority through IE. Then press F5 button.

    Observation : The page is refreshed and config UI shows square boxes for almost all tabs and help text messages, as shown in the attached screen shot 'square_box_configUI.png'

    Attachments :
    screen shot 1 :square_box_language_option.png
    screen shot 2 : square_box_configUI.png
    snapshot : square_box_after_uploading_package.tar.gz

    NOTES :

    1.This issue is observed for the packages : "LocalizationPackage_ja" and "LocalizationPackage_zh" and not observed for other localization packages.
    2.Used IE version : 8.0.6001.18702
    Show
    Type : New This issue is related to new language packages. Steps : 1.Login to the config UI as superadmin. 2.Install language package "LocalizationPackage_ja" (new) by navigating System>> Localization page. 3.Restart the services from the console. Again login to the config UI and navigate to System>> Localization page, and refer the 'Language' drop down box for installed language Observation : The installed language shows as square boxes as shown in the attached screen shot 'square_box_language_option.png' 4.Navigate to tools->Internet options-->add the new Japanese[ja-JP] language and make it a top priority through IE. Then press F5 button. Observation : The page is refreshed and config UI shows square boxes for almost all tabs and help text messages, as shown in the attached screen shot 'square_box_configUI.png' Attachments : screen shot 1 :square_box_language_option.png screen shot 2 : square_box_configUI.png snapshot : square_box_after_uploading_package.tar.gz NOTES : 1.This issue is observed for the packages : "LocalizationPackage_ja" and "LocalizationPackage_zh" and not observed for other localization packages. 2.Used IE version : 8.0.6001.18702
  • Environment:
    sipxconfig 4.1.7-018253 2010-03-10T01:05:54 oem-centos5
    sipxproxy 4.1.7-018253 2010-03-10T01:21:57 oem-centos5

Activity

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George Niculae added a comment - 2010-03-11 05:28 - edited
looks like japanese chars are not installed and not available for your browser, maybe this will help:
http://japanese.about.com/od/fonts/a/displayjapanese.htm
http://www.wikihow.com/Get-Japanese-Characters-(Kanji,-Hiragana,-Katakana)-on-Firefox
Show
George Niculae added a comment - 2010-03-11 05:28 - edited looks like japanese chars are not installed and not available for your browser, maybe this will help: http://japanese.about.com/od/fonts/a/displayjapanese.htm http://www.wikihow.com/Get-Japanese-Characters-(Kanji,-Hiragana,-Katakana)-on-Firefox
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Permalink
Al Campbell added a comment - 2010-03-16 08:39
Works for Firefox and it appears Japanese isn't installed on the PC? I am seeing issues where localization isn't working for screens however going to open a different Jira for that.
Show
Al Campbell added a comment - 2010-03-16 08:39 Works for Firefox and it appears Japanese isn't installed on the PC? I am seeing issues where localization isn't working for screens however going to open a different Jira for that.
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Permalink
Venugopal MS added a comment - 2010-03-17 07:47
This issue is not seen by using Mozilla Firefox ( version : 3.5.5) . However , few screens on the config UI are showing English as per issue XX-7956.

a) The primary language selected for "LocalizationPackage_ja" package in Mozilla Firefox is : Japanese[ja]
b) The primary language selected for "LocalizationPackage_zh" package in Mozilla Firefox is : Chinese[zh]

Hence closing this issue.

Thanks,
 Venu
Show
Venugopal MS added a comment - 2010-03-17 07:47 This issue is not seen by using Mozilla Firefox ( version : 3.5.5) . However , few screens on the config UI are showing English as per issue XX-7956. a) The primary language selected for "LocalizationPackage_ja" package in Mozilla Firefox is : Japanese[ja] b) The primary language selected for "LocalizationPackage_zh" package in Mozilla Firefox is : Chinese[zh] Hence closing this issue. Thanks,  Venu

People

  • Assignee:
    Unassigned
    Reporter:
    Venugopal MS
  • Votes:
    0
    Watchers:
    0

Dates

  • Created:
    2010-03-11 05:16
    Updated:
    2010-04-15 17:17
    Resolved:
    2010-03-16 08:39
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