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During short duration IVR load testing, 'load average' of the system goes >25 at a load of 100 channels and the system becomes slow. At this load the success rate of the test was 94.42% with 39 of 700 calls failing in the 20 minutes test.
In the test, caller does the following operations -
1. Dial 100.
2. Listen to the prompt completely and then press an invlaid extension - 5.
3. Listen to the prompt completely and then press 9 to enter into 'Dail By Name' menu.
4. Listen to the prompt completely and then press * to cancel.
5. Wait for the auto-attendant to disconnect the call.
Attached the memMon report and the snapshot.
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During short duration IVR load testing, 'load average' of the system goes >25 at a load of 100 channels and the system becomes slow. At this load the success rate of the test was 94.42% with 39 of 700 calls failing in the 20 minutes test.
In the test, caller does the following operations -
1. Dial 100.
2. Listen to the prompt completely and then press an invlaid extension - 5.
3. Listen to the prompt completely and then press 9 to enter into 'Dail By Name' menu.
4. Listen to the prompt completely and then press * to cancel.
5. Wait for the auto-attendant to disconnect the call.
Attached the memMon report and the snapshot.